Once your quote is submitted, any updates can be quickly handled by a XINHUACHENG associate.

To make changes, a XINHUACHENG associate is ready to serve you at WhatsApp+8615175881255, lilyyang387@gmail. com, or Live Chat.

Do my Quote Requests appear in Order History?

Quote Requests only appear in Order History once it has been converted into an order.

Which orders appear under Order History on the website?

All orders placed with XINHUACHENG appear in Order History, along with relevant details. Invoices are available as PDFs.

For custom orders, a XHC Service Specialist can provide you with any information you may need.

Can I change my shipping address after placing an order?

In most cases, yes—if the order has yet to ship. Contact us as soon as possible to update your shipping information at WhatsApp+8615175881255, lilyyang387@gmail. com, or Live Chat.

Can I save products I'm interested in for future reference?

Yes! Use the "Project List" feature to create lists and save specific products. To access this feature, log in, click your name at the top of the page near the shopping cart, and select "Project List" from the dropdown menu or the "My Account" page.

How many products can I compare at once?

You can compare up to four products at a time in select product lines.

The Compare Items feature highlights similarities and differences to help you make your selection.

Does XINHUACHENG charge sales tax?